AI-first operations
Meet Domusia.
The AI Director of Customer Relations behind every Amazin Brands customer experience. Built on AI Maestro i-Agents.
What Domusia does
- Answers product questions. Ingredients, dosage, where to find it, when to use it.
- Recommends what fits. Tell Domusia what you need and it surfaces the right SKU across the portfolio.
- Handles FAQ at scale. Returns, shipping, store hours, wholesale terms — without making you wait on a human.
- Knows when to step aside. If a question needs a human, Domusia routes you cleanly to one of our team.
- Speaks brand voice. Trained on our voice guide and product catalog. Won't pretend to know something it doesn't.
Powered by AI Maestro
Built on a platform you can buy too.
Domusia is an i-Agent built on AI Maestro — the same platform our parent partner Torus offers to other CPG brands. If you run a brand and want to add an AI customer-ops layer that doesn't break, AI Maestro is the same engine behind Domusia.
Why this matters for retailers
Always-on coverage
Domusia handles inbound 24/7 so portfolio brands run efficiently at scale.
Consistent answers
Same playbook every time. No drift between human reps. Better customer experience for retailer brands carried.
Operational lift
Routine questions handled by Domusia. Humans focus on the calls that matter most.